FAQ

Answers to the most common questions.

Preparations

You have booked your booth, and it’s time to start preparing for your participation. Go through the points below as soon as possible. Statistics show that those who prepare for their fair participation are also more satisfied with the results.

When you booked your booth, you also booked an EasyGo package. GoLeads, GoPlus, and GoPremium are our three packages. To see which package you have booked, please refer to your order confirmation or log in to My Easyfairs.

Common features for all packages include:

  • Access to My Easyfairs
  • Display your company profile online
  • Show your products/services online
  • Invite your customers & prospects
  • Expand your professional network

Read more about our EasyGo packages here.

We are introducing a new sustainable booth system that will be used to build the booths at Byggmässan 2025. We are replacing the previous wooden walls with flexible metal frames (from the brand beMatrix).

Read more here.

For more information, contact Technical Project Manager Claudia Long at: kistamasservice@easyfairs.com

Are you planning to send materials to your stand before you arrive? Delivery times for the goods reception will be provided soon.

Delivery address:
Byggmässan / Company / Stand Number Kistamässan
Vågögatan 3
164 40 Kista, SWEDEN

Goods arriving at the exhibition are transported to the assigned stand at a cost. The same fee applies to outgoing goods left at the stand. These costs will be invoiced to the exhibiting company afterwards. Please contact Kista Mässervice for more details.

Neither Kistamässan nor Kista Mässervice are responsible for goods before, during, or after the event.

Getting the right visitors to the fair is a team effort. Both we, as organizers, and you, as exhibitors, are responsible for inviting visitors. Statistics show that exhibitors who promote their participation before the event achieve 250% better results than those who don’t market themselves.

Think of the fair as a shopping mall, where we, the organizers, are the shopping mall and you, the exhibitors, are the stores. To attract customers to your “store” instead of others, you need to promote your presence and stand out. Once visitors are on-site, your booth must also be attractive and staffed with knowledgeable personnel who can build good relationships with the customers who come to visit.

To maximize your participation at the fair, we have several tools that can help you along the way:

Your exhibitor page on our website
Under the “Exhibitor List” section on our website, you will see what you fill in on My Easyfairs (for more information, see the “My Easyfairs” tab). Here, you can write about your company, upload innovative products, news, and job openings. Statistics show that exhibitors with a completed My Easyfairs profile generally perform better on-site. This information is also sent individually to any visitors who scan your badge reader at the event.

Your personal registration link
You can find this in My Easyfairs under “Invite your existing and potential customers” and “Invitation.” Benefits of using your personal registration link include:

  • An easy and fast way to promote your participation.
  • Collect leads before the fair even opens (you can see everyone who registers through your link in My Easyfairs).
  • Receive an SMS when visitors who have registered via your link arrive at Kistamässan.

Personal banner
We have prepared banners that you can use in your marketing. You can find them in My Easyfairs under “Invite existing and potential customers” and “Marketing materials.”

Also, don’t forget to tag us on Facebook and LinkedIn @Byggmassan and use our hashtag #byggmassan on social media!

As an exhibitor at an Easyfairs event, you’ll have access to an exclusive exhibitor academy with tips on how to succeed at a trade show.
View the online training here.

As exhibitors, you have the opportunity to purchase speaking slots. You can also purchase time for workshops, networking lunches, and other activities. This is a great way to attract attention and encourage visitors to stop by your booth to continue the conversation.

For those who have already purchased a speaking slot in the program: It is important that you submit your title and description to us well in advance of the event. This information will appear on the website and will be included on signage and other materials related to the stage where you will be speaking.

Guidelines for the material you submit:

  • A captivating title
  • A description of the seminar/workshop/activity (approximately 70-110 words)
  • The speaker(s)’ name(s) and title(s) within the company, along with a brief bio (approximately 40 words)
  • A high-resolution profile photo of the speaker(s) (at least 2MB)

Tips: Our visitors are looking for seminars that provide added value, and the title and description should accurately reflect what is presented on stage. It is important for your company to carefully consider your program point and avoid presenting pure sales pitches.

Visitors’ time at the fair is valuable, and they want to learn something new. If they want to buy something, they will visit your booth. We’ve seen situations where a seminar started with 200 people in the audience but ended with only 20 left.

For those who haven’t purchased a speaking slot but are interested: Please contact Linn Jobson:
linn.jobson@easyfairs.com

Easyfairs draws your attention to fraudulent offers of list data and other “services” that you may receive via unsolicited emails.

If you receive such a communication, it is certainly fraudulent and does not come from Easyfairs. Easyfairs respects the privacy of attendees and never sells private data to third parties.

Find out how you can make your fair participation more sustainable. Read our recommendations here.

Please also note that starting from January 1, 2024, it is prohibited to use single-use items that contain more than 15% plastic. It’s important to keep this in mind when planning your booth activities. Violating this law could result in fines.

Where can I find more detailed information?

You can find more information about elevated construction, marketing materials, and much more in the web portal MyEasyfairs.

Countdown to the event

Byggmässan is approaching! Below are the points you, as an exhibitor, should be aware of by the week before the event. This is, of course, provided that you have already checked off the preparation list.

Main Entrance:
Kistamässan
Arne Beurlings Torg 5
164 40 Kista

Loading Dock:
Kistamässan
Vågögatan 3
164 40 Kista

Delivery Address for Goods:
Byggmässan / Company / Booth Number
Kistamässan
Vågögatan 3
164 40 Kista

There are several hotels near Kistamässan that we can recommend:

  • Scandic Victoria Tower
  • Comfort Hotel Kista
  • Memory Hotel
  • Connect Hotel Kista
  • Scandic Kista
  • The Studio Hotel

Read more about the various accommodation options close to Kistamässan here.

voco Stockholm-Kista
Welcome to voco Stockholm-Kista – a premium hotel with high service and standards to maximize your experience with us.
At voco Stockholm Kista, we know that a fantastic stay begins with thoughtful details and excellent service. Whether you’re here to visit a fair, attend a conference, or are on a business trip, our 201 inviting hotel rooms, conference facilities, restaurant & bar, gym, as well as a SPA (with pool & sauna) and our friendly atmosphere make it easy to feel at home. We have everything you need for a smooth stay.

For conference or group inquiries, please contact Sales Manager Nordics Anders Dahlin at sales.nordics@stockholmkistahotel.com

For ordering booth catering and beverages, please contact:

KM Restauranger
08 410 608 20
Konferens@kmgroup.se

Please note that any alcohol found on the premises that has not been ordered through KM Restauranger will be confiscated. This is due to alcohol regulations that do not allow bringing your own alcohol into Kistamässan’s facilities.

As the person in charge of your stand, you must register your stand staff yourself via My Easyfairs. All stand personnel must be registered before you arrive at Kistamässan, here’s how you do it:

  1. Log in to My Easyfairs with the login you received when you booked a stand at the fair.
  2. Click on “forgot password” if you need a new login.
  3. Click on the fair you are exhibiting at.
  4. In your My Easyfairs timeline, select “Manage stand”, and then “Manage your personnel”.
  5. Press the green button “Visit Connect”.
    You will now be linked to a new portal. Select “Team” in the menu bar on the left.
  6. Click on “Add staff”, then “Register Stand personnel” and add the stand personnel’s details.
  7. Finally, you can choose to save the registrations or send them directly to your staff using the buttons in the far left corner.

Moving in: Tuesday 4 mars 07.00 – 20.00 Gate 2A

Moving out: Thursday 6 mars 16.30 – 22.00

With a few simple tips, you as exhibitors can maximize your participation. Here’s a brief checklist:
  1. Update your profile in My Easyfairs.
  2. Promote your participation through your channels and invite your own customers with your personal link found in My Easyfairs.
  3. Invest time and effort in your booth to make it visually appealing to visitors. One tip is to attract visitors with some form of activity, such as a contest or offering something delicious.
  4. Have the right people on-site. Choose your most engaged and knowledgeable staff to be at the booth.
  5. Engage your booth staff. Ensure there are enough staff members and plan time for breaks and lunch.
  6. Actively use both Visit Connect and the Smart Badge reader during the fair.
  7. Don’t forget to follow up after the fair! You can find leads in My Easyfairs and in the Visit Connect portal.

In short, prepare well to be the best!

The Smart Badge technology allows visitors to easily collect information from exhibitors they’re interested in by scanning their badge at the exhibitor’s reader. This facilitates exchanging contact details and converting visitors into qualified leads. The reader, placed at the exhibitor’s booth, must be returned to the event team at the end of the day.

With Visit Connect, you secure hotter leads. By scanning the QR code on a visitor’s Smart Badge, you can take notes on your conversation, making it easier to follow up after the fair.

You will receive more information about this about 1-2 weeks before the fair.

In simple terms, the Smart Badge reader is more visitor-initiated, while the Visit Connect scanning is more exhibitor-initiated.
Read more about the difference between Smart Badge and Visit Connect here.

The event is here!

Wednesday 5 mars 09.00 – 17.00

Thursday 6 februari 09.00 – 16.00

Exhibitors have access to the hall from 08.00 on both days.

Currently, parking at Kistamässan is limited due to a large infrastructure project being led by the City of Stockholm and Trafikverket. We strongly encourage everyone to use public transportation whenever possible when visiting the venue.

Parking Options:

  • P1: Located at the center of Nolsögatan in Kista (near the E4).
    650 spaces, with a fee of 200 SEK per day.
  • P2: Situated at Dalviksgatan in Kista (on the south side of Dalviksgatan).
    400 spaces, with a fee of 25 SEK per day.
  • P3: Located at the end of Österögatan (right before Euromaster) in Kista.
    70 spaces, with a fee of 150 SEK per day.
  • P4: Just after Torshamnsgatan 42 in Kista (close to the E4).
    160 spaces, with a fee of 200 SEK per day.

Shuttle Buses:

Shuttle buses will run between Jan Stenbecks torg, Kistagallerian (East side), and the main entrance of Kistamässan during both fair days. This service provides a convenient option for visitors arriving by public transport.

For further details on travel and additional information, please visit the provided links. We hope these options make your visit to Kistamässan as smooth as possible.

At Kistamässan, there are areas that are exclusively accessible to you as exhibitors: the exhibitor dining area and the exhibitor lounge.

There will be a photographer and filmer on site during both days. If you do not want to be on camera, please let the Service Center know on site.

As soon as the fair closes, it is important that the Byggmässan team receives the reader placed in your booth during setup.

A little before closing, we will walk around the hall to collect the readers. You will then receive a receipt from us confirming that the reader(s) have been returned.

As soon as the fair closes and the visitors have left the hall, it is allowed to pack up your booth. You are not permitted to pack it up before then. If someone is picking up your materials later, it is important that the materials are packed up and clearly labeled.

Analyze your participation

Smart Badge Reader:
You can find all visitors who have touched your reader in My Easyfairs after the fair under “see results” and “download leads.”

Visit Connect:
The Smart Badges you scanned with Visit Connect can be found in your Visit Connect account.

As organizers, we send out surveys to everyone who has been at your booth, giving you the opportunity to evaluate the recently concluded fair. Your feedback is incredibly important to us as we continually strive to improve and meet your expectations. Thank you in advance for taking the time to respond to these surveys.

During the fair, you as a company have had the opportunity to speak with one of our sales representatives to book a booth for upcoming fairs. Don’t forget to reserve your booth and keep an eye out for the order confirmation that will be sent to the contact person’s email.

In need of stand service?

Our partner, Kista Mäss-Service, assists you with all practical and technical questions regarding your booth, as well as any orders related to it.

Our exhibitor portal: MyEasyfairs

MyEasyfairs is the hub of your participation in the fair. Here, you can upload information about your company, your logo, the products you will showcase at the fair, register booth staff, and access important information leading up to the event. MyEasyfairs is connected to the fair’s exhibitor list, so make sure to maximize your visibility by keeping your profile updated. Visitors plan their visit based on the exhibitor list.

Smart Badge

Smart Badge – A digital business card!

As an exhibitor, you will receive a reader during the setup that you can attach to your booth wall to enhance the overall experience for our visitors. The reader is a wireless sensor placed in your booth. When a visitor touches the reader with their Smart Badge, they automatically collect all the company information you have shared in your My Easyfairs account. The information is summarized and sent in a consolidated email after the fair day concludes.

Smart Badge – From visitor to qualified lead!
If you, as an exhibitor, have an Easy GoLeads, Easy GoPlus, or Easy Go Premium package, you will benefit even more from our Smart Badge technology. You will have access to a list of all the contact details of those who have touched your reader during the fair. You can find this list in your My Easyfairs account the day after the fair closes.

Visit Connect

For those with GoLeads, GoPlus, and GoPremium packages. With the Visit Connect app, you can scan information about the visitors who come to your booth simply by scanning the QR code on their Smart Badge. This simplifies your follow-up after the fair and ensures that you don’t lose important business cards or contact details.

Welcome to our exhibitor mingle!

When the exhibition floor closes after the first day of the fair, we will host a mingle for exhibitors. No pre-registration required.

Time and place: Wednesday, March 6, 17:00–18:30.

We are soon launching Easyfairs Nordic!

- Maximize your presence at the event with Easyfairs Nordic

We are excited to soon introduce our new event app, Easyfairs Nordic, which will enhance your experience as an exhibitor before, during, and after the fair! The app is more than just a scheduling tool, it allows you to network with customers and potential partners.

Benefits with Easyfairs Nordic

How does it work?

The company information is automatically retrieved from MyEasyfairs. All you need to do is prepare your schedule on-site with Easyfairs Nordic. Visitors will then be able to interact and plan meetings with you in advance, allowing you to make the most of the fair.

Get personalized recommendations

The application suggests the visitors you are most likely to be interested in meeting at the event, based on your preferences and interests.

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